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Maje takes action against Covid-19
To our Maje family,
During these difficult and uncertain times, our thoughts go towards our friends, our families and all who work with us. Our priority right now is to protect and care for them as best as we can.
Effective March 18th, 2020, all our retail locations throughout the United States and Canada will be temporarily closed in order to ensure the health and safety of all. We hope these preventive measures will help mitigate the spread of the virus.
Our online store will remain open and all online orders will be fulfilled. Our fulfillment center is taking all precautionary measures to fulfill your orders in a sanitary and hygienic environment, following the recommendations set forth by the World Health Organization (WHO), as well as guidelines from local authorities and obeying imposed restrictions. Therefore, our order processing time has been extended to 5-10 business day. Some delays in returns may be expected during this time as well. We will be transparent in communicating with you directly should this impact deliveries.
For any of you who eagerly await our collection updates, we will continue to brighten up your day with our weekly newsletters. Above all, Maje is the story of a united and global family: Judith Milgrom's family. We will continue to foster the community we have built and tell the story of Maje. The future is now, the future is you.
Let's hold on, together!
The Maje North America Team
Please find below our updated policies, made to adapt to the current situation:
1. ONLINE SHIPPING
Despite these unprecedented circumstances, our online store will remain open and orders may be placed online securely with free standard shipping offered on all orders.
Please note, some delays in outbound order processing may be expected during this time.
Our fulfillment center is taking all precautionary measures to fulfill your orders in a sanitary and hygienic environment, following the recommendations set forth by the World Health Organization (WHO), as well as guidelines from local authorities and obeying imposed restrictions from order processing, packaging and third-party shipment.
2. CUSTOMER SERVICE
Following the COVID-19 outbreak, our customer service team is now working remotely to best assist you in the safest conditions. For any questions, please feel free to reach out via our online contact form or by calling 1.866.814.1405, Monday-Friday: 9AM-7PM EST and Sunday: 9AM-6PM EST.
For more information, please check our FAQ. To facilitate the access to information, you’ll find information relating to the COVID-19 outbreak at the top of each FAQ sections.