Phone orders

If you are having trouble placing your order online, please contact Customer Service at 866.814.1405, Monday-Friday between 9AM-8PM Eastern Standard Time.

Order status

To view the status of your order, please log into your customer account at To cancel your order, please send an email with your order number and information, to

Order cancellation

You are able to cancel your order if your order status is “in process”. Once your order has been shipped we are unable to cancel it. You can also contact us by phone at 1.866.814.1405 for help in canceling your order.